ABSTRACT

The global apparel industry faces significant environmental challenges from textile waste, with physical clothing labels contributing as a hidden source due to their non-degradable materials and recycling difficulties. This study investigates the tension between consumer information needs and environmental impact in Patagonia’s labeling practices, a brand known for sustainability yet still using multiple physical labels. Through case analysis, literature review, and empirical data, the research identifies core issues such as limited supply chain collaboration, conflicting consumer expectations for information and waste reduction, and inconsistent policy standards. Guided by a framework that integrates brand strategy, supply chain management, and consumer perception, the paper proposes a modular, biodegradable label system supplemented by lightweight digital labels. This solution aims to significantly reduce carbon footprint and material use while maintaining regulatory compliance and user satisfaction. The findings offer practical guidance for Patagonia and similar brands, highlighting the potential for balancing transparency and sustainability in clothing labels through integrated design and collaboration.

 

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